You’re in full control of your subscription — anytime, anywhere. Simply log in to your customer portal at seatopia.fish/account/login and select “Manage Subscriptions.” From there, you’ll have all the tools you need to customize your experience. With
You can update the frequency of your subscription at any time! Simply navigate to your subscription portal. Select ‘Manage Subscription’. Scroll to the bottom of the page where you can update your frequency. If you ever need assistance, our support t
You can cancel your subscription at any time, and it only takes a few clicks. Simply log in to your customer portal at seatopia.fish/account/login, select “Subscriptions,” and choose the cancel option. Before canceling, consider whether pausing your
If you’re subscribed, you’ll receive email alerts about your upcoming orders before they ship. When you first placed your order, you would have selected “Subscribe & Save” at checkout instead of “One-Time Purchase.” This confirms that you’re on a sub
If you’re having trouble accessing your account, head over to the Subscription Portal. If you’ve forgotten your password, simply click the “Forgot your password?” link, and we’ll send you an email to securely reset it. If you still can’t log in after
Yes! You can easily gift an order to a loved one — it’s a wonderful way to share sustainable seafood with friends and family, especially if you already have enough on hand and don’t need your next shipment. Simply log in to your account at seatopia.f
To update your payment information, simply log in to your Subscription Portal. Once logged in, navigate to “Account,” scroll to the bottom of the page, and select “Update Payment Method.” From there, you can securely add or update your payment detail
If your payment doesn’t go through, your order will be placed on hold until your payment method is updated. To fix this, simply log in to your Subscription Portal and update your payment information. If you use ShopPay, please note that you’ll need t