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Why Seatopia

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Seatopia

Discover the exquisite taste of Seatopia, where freshness meets sustainability. Indulge in a diverse selection of premium seafood, meticulously sourced and delivered directly to your home. Explore our commitment to quality, and savor the richness of the ocean with Seatopia. Your culinary journey begins here.

Seatopia: Elevate Your Culinary Experience with Fresh, Sustainable Seafood Delivered to Your Doorstep

Press Inquires

Do you have a referral or affiliate program?

Partnerships

When will my order ship?

Can I change or cancel my order after it's placed?

Why haven't I received an order confirmation email?

My Temperature Card is blue

Order Inquiries

Is your fish packaged in plastic and if so how does that affect microplastics in my seafood?

How is Seatopia's seafood cleaner than other seafood when it comes to microplastics?

How Seatopia Tests for Contaminants: Mercury, Microplastics, Omega3s and More

Mercury & Microplastics

Refund Policy

Replacement Policy

What payment options do you offer?

How do I apply a coupon code or digital gift card?

Payments & Promotions

Is your fish wild caught or farmed?

Do you test for PCBs and Dioxins?

Is Seatopia's Seafood Farmed or Wild-Caught?

Humane Processing & Fish Welfare at Seatopia

What Goes Into the Price of Seatopia Seafood?

Is Seatopia's Seafood Sushi-Grade?

Is Seatopia's Seafood Safe to Eat Raw During Pregnancy?

Is There a Risk of Parasites in Seatopia's Fish?

Does Seatopia Use Antibiotics in Its Fish?

What Are the Ingredients in the Fish Feed?

What Are the Omega-3:6 Ratios in Seatopia's Fish?

What about dyeing salmon? Where does the red color come from?

What Is a Portion at Seatopia?

How Long Can I Keep Seatopia Fish in the Freezer?

How to Properly Thaw Seatopia Seafood

How Long Does Thawed Fish and Caviar Last in the Refrigerator?

What Is Blast-Frozen Fish?

Does Seatopia Use Vaccines in Its Fish?

My Fish Seems Slightly Different Than Expected — What's Going On?

Product Information

Do you ship internationally?

How long does standard shipping take?

My package says it was delivered but I don’t have it, what do I do?

What do I do if my order is lost, arrived damaged, or is incorrect?

Where is my order/package?

Do you offer expedited shipping?

Understanding the Freshness Indicator in Your Box

My Order Arrived Partially or Fully Defrosted — What Should I Do?

My Order Arrived Damaged — What Should I Do?

Shipping & Delivery

How can I manage my subscription?

Can I change the frequency of my subscription?

How can I cancel my subscription?

How do I know if I signed up for a subscription?

I am having trouble logging into my subscription portal.

Can I gift a shipment?

How do I update my payment?

My payment failed, will I get my order?

Subscriptions

We love partnering with seafood lovers, chefs, nutritionists, functional medicine doctors, and anyone looking to help building a regenerative seafood supply chain.

Questions about your order, shipping timelines, or anything else related to enjoying certified clean sushi-grade seafood at home? We are here to help!

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