My package says it was delivered but I don’t have it, what do I do?Updated 7 days ago

As much as we try to prevent shipping and carrier issues, mishaps can occasionally occur. If your order has been marked as “Delivered” but hasn’t arrived by the end of the business day, don’t worry, we’ve got you covered.

Quick tips before contacting support:

• Check around your property, porches, or side doors.
• Ask neighbors or building staff in case it was left nearby.
• Double-check the tracking link for any delivery notes from the carrier.

If your package still hasn’t shown up, please reach out to our support team at [email protected]  and we’ll gladly assist you.