Why haven't I received an order confirmation email?Updated 6 days ago

If you haven’t seen a confirmation email come through, here are a few quick things to check:

1. Check your spam or promotions folder — sometimes our emails land there by mistake.

2. Make sure you’re checking the correct inbox — especially if you used Shop Pay, your confirmation may have come from them instead of directly from Seatopia.

3. Still nothing after 48 hours?

   Reach out to us at [email protected] and we’ll be happy to look into it for you.